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Rank: Newbie
Groups: Member
Joined: 4/7/2008
Posts: 1
Points: 3
Location: UK
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How can I display the name of a sender in my Outlook Inbox instead of the sender mobile number?
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Rank: Newbie
Groups: Member
Joined: 10/15/2009
Posts: 2
Points: 6
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I would like to know the answer to this too. How do I map incoming replies to my outlook address book?
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Rank: Advanced Member
Groups: Administration
Joined: 5/8/2007
Posts: 280
Points: -10
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When you send a message through the Email to SMS service, the IntelliSoftware system will store the Contact Name if available in the email From field.
When a reply SMS message is received and passed back to you via email (SMS to Email service), the IntelliSoftware will look up for a stored Contact Name for the given mobile number. If the Store Number is available it will be included in the To address of the email.
To Summaries, to make sure the contact name is shown instead of the mobile number, make sure that you provide the contact name in the ‘To’ field of the original email sent to the IntelliSoftware system (in the Email to SMS request)
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Rank: Newbie
Groups: Member
Joined: 10/15/2009
Posts: 2
Points: 6
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Sorry I'm still not really getting this. Quote:To Summaries, to make sure the contact name is shown instead of the mobile number, make sure that you provide the contact name in the ‘To’ field of the original email sent to the IntelliSoftware system (in the Email to SMS request)
Where exactly do I add this information? I've included a screenshot of the Contact Editor and the Text Message Editor, perhaps you could indicate where I'm going wrong. I'm using OMS to send SMS Messages. Thanks.  
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Rank: Advanced Member
Groups: Administration
Joined: 5/8/2007
Posts: 280
Points: -10
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Hi, Please send specific details to support@intellisoftware.co.ukI will need: - your username - the mobile number I will then look at our system to see what information has been captured.
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